We operate by appointment only. Please call or visit our website to schedule an appointment. The more notice you give on an appointment the more likely you are to get the time you request. Please arrive on time for your appointment. As a courtesy to you as well as our other clients, appointment times are reduced for late arrivals in order to accommodate our next scheduled client. If you are a new client please arrive early to fill out paperwork.
Payment is due in full at the time of service. Cash, check, AMEX, Visa, MasterCard, gift certificates, and Discover are all acceptable forms of payment.
Cancellation and No-Show Policy
If you need to cancel an appointment please give a 24 hour notice.If you can not give a 24 hour notice you may be charged up to 50% of our regular price for the time you have reserved. If you do not show up for a scheduled appointment you will be charged in full for the service you have scheduled. Since the time was reserved for you it is nearly impossible to fill that slot with little or no notice. We do realize that emergencies happen, so call and we can discuss your situation.
Please turn off all electronic devices (cell phones, pager, etc.) and remember to keep your voice down in order to keep from disturbing other clients.
Behavior & Misc
As a courtesy to your practitioner please come in clean and prepared for your massage with any concerns you may have. Please inform your massage therapist of any changes in medical conditions or address and phone number. Please refrain from attending a massage when you have any contagious illness. Any illicit or sexually suggestive remarks or advances made by the client will result in immediate termination of the session, and they will be liable for full payment of the scheduled appointment.
No refunds on services, all unopened product may be returned within 30 days of purchase with receipt.